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FAQs

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What is easy-excel.ai?

easy-excel.ai is an Excel template that integrates ChatGPT AI capabilities directly into Excel (VBA), allowing users to automate data tasks using simple formulas. It streamlines processes such as data extraction, translation, and report generation.

How do I get started with easy-excel.ai?

To start using easy-excel.ai, download the template from our website, here and install it into your Excel, and enter your OpenAI API key in the settings. A setup guide is provided on our website and within the template.

Where can I download the Excel-File to use?

The newest template from you will always find here and you’ll also get info per e-mail when a new version is available. In order to make the file work you’ll need an OpenAI licence key. A setup guide is provided on our website and within the template.

What are the system requirements for easy-excel.ai?

easy-excel.ai requires Microsoft Excel 2016 or later, and an active internet connection to communicate with the OpenAI API. It is compatible with Windows operating systems.

Will easy-excel.ai work on a MAC?

The easy-excel.ai Excel template will be provided as an .exe file. This means if you want to use it on an Apple product unfortunately the file will not open by default. There are workarounds so you might be able to use .exe files on a mac as well. You might want to try using one of those if you desire to use the file. – If we notice that there is a true need for an apple version we are happy to look into this, so please mail@easy-excel.ai if this would be something you require..

How do I obtain an API key from OpenAI?

Register on the OpenAI platform and navigate to the API section to generate a new API key. This key will be used in the easy-excel.ai template to access ChatGPT functionalities.

Can I use easy-excel.ai without an internet connection?

No, easy-excel.ai requires an internet connection to interact with the ChatGPT API for processing and responding to data queries.

What languages does easy-excel.ai support for translation?

The template supports multiple languages for translation as provided by the ChatGPT API, including but not limited to English, Spanish, French, German, Chinese, and more.

How is my data handled and protected?

All data processed through easy-excel.ai is handled according to strict privacy standards. No data is stored by the template; it is only passed to ChatGPT for processing and then returned to your spreadsheet.

Can I use easy-excel.ai for commercial purposes?

Yes, easy-excel.ai can be used for commercial purposes under the terms of our license agreement. Please review the license details on our website or contact our support for more information.

What happens if I exceed my API usage limits?

If you exceed your API usage limits, you may be temporarily blocked from sending further requests until the limit resets or you upgrade your API plan through OpenAI. Monitoring tools are available on the OpenAI platform to track your usage.

How do I customize settings within the template?

Settings such as API key, model selection, max tokens, retries, and wait times can be adjusted in the template settings panel. Detailed instructions are provided within the template documentation.

How can I update easy-excel.ai when new versions are released?

Updates will be notified through email or upon opening the template if a new version is available. You can download the latest version from our website and replace the old template.

What types of customer support does easy-excel.ai offer?

We offer customer support through email during business hours. Our team is here to help with any issues or questions you may have.

How does the 7-day free trial work?

The 7-day free trial gives you full access to all features of easy-excel.ai. Credit card is required to start the trial, and you can cancel at any time. The trial automatically converts to a paid subscription unless cancelled.

Are different subscription plans available?

We offer only one subscription plan: a monthly plan at $19.99 per month. It includes full feature access for one user. If you require multiple users please contact customer service at mail@easy-excel.ai and we are happy to offer you the 30% discounted price.

How do I cancel my subscription?

Subscriptions can be cancelled at any time through your FastSpring account dashboard. Detailed instructions on how to cancel are provided on our website and in the subscription confirmation email.

What is FastSpring, and why do you use it for billing?

FastSpring is a secure, reliable global e-commerce platform for payments and subscriptions. We use it to manage all billing and subscription services because it offers robust security and a seamless user experience.

How do I apply for the discount on additional licenses?

The 30% discount on additional licenses can be requested via Email if you purchase two or more subscriptions, please e-mail at mail@easy-excel.ai

What is the refund policy for easy-excel.ai?

We offer a 30-day money-back guarantee if you are not satisfied with easy-excel.ai. Contact our customer service via mail@easy-excel.ai within 30 days of purchase to request a refund. Detailed terms are available on our website.

Who can I contact if I have billing issues?

For any billing issues related to your subscription, please contact FastSpring customer support directly, or you can reach out to our customer service team through the contact information provided on our website.

time to make your life easier:
Choose your Subscription Option

Whether you’re looking for a short-term solution or long-term support, we offer a variety of options, including a free trial period. Use easy-excel.ai for your needs with our flexible subscription plans.

Select the plan that aligns with your needs and start transforming your data management with easy-excel.ai today.
Experience unmatched efficiency and support, tailored just for you

Free 7-Day Trial

  • NTest the full capabilities of our Excel template with no commitment
  • NAccess all features and settings

    Monthly Subscription:
     

    $19.99*/month per user

    • NFlexibility to adapt or cancel any time with a month-to-month plan
    • NIncludes complete access to all features

    *Price excludes Taxes, your local taxes will apply on check-out.

    Copyright by EasyExcel, part of the Linder Management GmbH